Insurer Review

MSIG Car Insurance Review 2026

4.2(1,845 reviews)
New Car Specialist with Personal Accident Included

MSIG Malaysia is the go-to insurer for new car owners, offering comprehensive plans with generous personal accident coverage and strong new-car replacement benefits.

Get MSIG Quote on WhatsApp

What's Great

  • New Car Replacement — brand new car if yours is written off within first 2 years
  • Generous personal accident coverage included as standard (RM 50,000+)
  • Quality panel workshops with guaranteed genuine parts
  • Strong financial backing from Mitsui Sumitomo group
  • Good for imported and luxury vehicles
  • Flexible payment options including 0% instalment plans

What Could Be Better

  • Premiums above average — not the cheapest option
  • Panel workshop network (~200) smaller than Allianz and Kurnia
  • Limited add-on options compared to Zurich
  • Older car coverage (10+ years) less competitive
  • Online platform less developed — agent-assisted purchase recommended

Overall Rating

4.2/ 5
4.2(1,845 reviews)

About MSIG Malaysia

MSIG Insurance (Malaysia) Bhd is part of Mitsui Sumitomo Insurance Group, one of Japan's largest general insurers with a global presence in over 40 countries. In Malaysia, MSIG has carved a niche as the preferred insurer for new and premium cars. Their comprehensive motor plans include generous personal accident coverage (often RM 50,000+ for driver and passengers) as standard. MSIG's 'New Car Replacement' benefit is a standout — if your new car (under 2 years) is stolen or written off, MSIG replaces it with a brand-new equivalent model. Their panel workshops are selected for quality, and their claims service is consistently rated good. MSIG also offers specialised plans for imported and luxury vehicles.

Coverage Plans & Pricing

Estimated annual premiums for a standard 1,500cc sedan with 38% NCD. Final quotes may vary.

MSIG Comprehensive Plus

Premium comprehensive with new car replacement and high PA cover

RM 850 – 1,200/yr
  • Own damage repair
  • Theft & fire protection
  • Third-party liability (unlimited)
  • New car replacement (under 2 years)
  • Personal accident RM 50,000+
  • Windscreen up to RM 1,500
  • 24/7 roadside assistance
  • Flood cover (optional add-on)
New car owners, premium/luxury cars, imported vehicles

MSIG Third Party Fire & Theft

Reliable mid-tier cover from a premium insurer

RM 450 – 650/yr
  • Third-party liability
  • Fire & theft of own vehicle
  • Personal accident cover
Cars 5-10 years, moderate budget

MSIG Imported Car Plan

Specialised coverage for imported, reconditioned, and luxury vehicles

RM 1,500 – 5,000/yr
  • Agreed value coverage
  • Genuine imported parts guarantee
  • Specialised panel workshop network
  • Enhanced personal accident cover
  • All comprehensive benefits
Imported luxury cars, reconditioned vehicles, high-value cars

Available Add-ons

Optional extras you can add to your MSIG comprehensive plan.

Windscreen Coverage

RM 85 – 125/yr

Covers windscreen repair or replacement up to RM 1,500 per claim

Flood / Special Perils

RM 80 – 120/yr

Adds flood, landslide, and natural disaster coverage

All Drivers Cover

RM 55 – 80/yr

Extends coverage to all licensed drivers aged 21+

Passenger Liability

RM 35 – 55/yr

Legal liability for passenger injuries (top-up on standard PA)

Towing & Roadside

RM 35 – 55/yr

24/7 roadside assistance with free towing up to 80km

Key Replacement

RM 30 – 50/yr

Covers lost/stolen car keys and electronic reprogramming

Panel Workshops

MSIG has approximately 200 panel workshops focused on quality over quantity. Their network is concentrated in major cities (Klang Valley, Penang, Johor Bahru) with selected workshops in other states. MSIG panel workshops are required to use genuine or manufacturer-approved parts, ensuring repair quality. This makes MSIG less ideal for rural drivers but excellent for urban car owners.

MSIG Claims Process

  1. 1Call MSIG 24/7 claims hotline at 1-800-88-6744 to report your accident
  2. 2Submit accident report with photos and documentation
  3. 3MSIG assigns a dedicated claims officer to your case
  4. 4Vehicle inspection at MSIG-approved panel workshop or assessment centre
  5. 5Claim decision typically within 2-3 working days
  6. 6Repair at MSIG panel workshop with direct settlement

Claim decisions typically within 2-3 working days. MSIG's focus on quality means thorough assessments, which can take slightly longer but result in better repair outcomes.

Best For

  • New car owners (under 2 years)
  • Luxury and imported vehicle owners
  • Drivers who value generous personal accident cover
  • Urban drivers with access to MSIG panel workshops
  • Those wanting new car replacement protection

Not Ideal For

  • Extreme budget shoppers
  • Rural drivers with limited workshop access
  • Older car owners (10+ years) — Kurnia better value
  • E-hailing drivers (no dedicated plan)

FAQ

What is MSIG's New Car Replacement benefit?
If your brand-new car (under 2 years old) is stolen or declared a total loss (written off), MSIG will replace it with a brand-new equivalent model at no extra cost. This benefit is included in MSIG Comprehensive Plus plans. Standard insurers typically only pay the market value, which depreciates quickly in the first 2 years.
How much personal accident cover does MSIG include?
MSIG includes RM 50,000++ personal accident cover for the driver and passengers as standard in their comprehensive plans. This is more generous than most competitors, who typically offer RM 10,000-30,000 as standard or require it as an add-on.
Does MSIG cover imported and reconditioned cars?
Yes, MSIG has a specialised Imported Car Plan for reconditioned, imported, and luxury vehicles. This plan includes agreed value coverage (rather than market value), genuine imported parts guarantee, and access to specialised workshops experienced with imported vehicles.
Can I pay MSIG premiums in instalments?
Yes, MSIG offers 0% interest instalment plans for comprehensive policies. You can split your annual premium into 6 or 12 monthly payments with no extra charges. This is available through MSIG agents and selected partners.

Get an MSIG Quote Today

Fill in your details and we'll connect you with licensed MSIG agents for personalised quotes — especially great for new and premium car owners.

Get MSIG Quote Compare All Insurers
HomeCompare InsurersMSIG Review